Customer Reviews
Average Rating:
Rating: - Avoid this MP3 player---a disaster
My first iAudio MP3 had a number of technical defects. Thinking it was just one bad lemon, I purchased another recently. Same thing--technical defects. Although the sound is fantastic, the poor quality of Cowon products, bad customer service (you cannot speak with a live person), poorly written and incomplete instruction ... Read More
Rating: - Poor instruction and horrible customer service. Don't Buy!
I purchased this MP3 player for my daughter. It is our first experience with an MP3 player. I found that its use is not intuitive and I struggled to figure it out. The owners manual is only available online. The cd it comes with is for Windows 98. Plugging it to my PC loaded with Windows XP did not help. No other instructions ... Read More
Rating: - Cowon lets you know you're low priority
I bought the iAudio7 about a month ago, returned it because it was defective, got a replacement that doesn't work either and am about to return that one too. After pressing the hold button, I couldn't find anyway to release it. Customer service said press reset. That didn't work. Returned it to Amazon. Still haven't gotten a reply ... Read More
Rating: - Don't by Cowon products...
I have been thoroughly disappointed with their products and lack of customer service. They average about 2-3 weeks to return an email for customer service issues. I finally got through to a representative and was advised to send the product back to them, at my own expense and they emailed back about 1 month later stating that there is no ... Read More
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