Dimensions 15.4 x 17.7 x 16.8 in. (WxHxD); weighs 28.2 pounds
Rating: - Good all-in-one, but no scanner driver for macs
I got this printer quite a while ago.
Duplex printing works great: even though it is not as fast as some would like, I think it pretty good for a printer at this price-range.
Only reason it is not getting five stars is because there is no way I can get the scanner to work with my Mac. Apparently, there is no scanner driver for Macs and Canon does not seem interested in making one available. If I did not have my stone age era Windows machine still with me, I would not have been able to use it...
CANON: I LOVE YOUR ALL-IN-ONE AND I HATE YOU FOR NOT SUPPORTING IT FOR MACS!!!
Rating: - Stopped working after a year and a half.
I've had this product for about a year and a half, and for the most part it has worked well. Two days ago I got the "toner not set" message. Tried reinserting the cartridge multiple times, tried a different cartridge, I even tried shaking the stupid thing like one reviewer suggested. Finally I called Canon and was told it's a sensor problem and I'd just have to send it in to be fixed (of course no warranty any more).
I don't personally consider a year and a half to be sufficient time before a product breaks down, planned obsolescence or not. I'm just going back to my HP.
Rating: - Great machine-Works flawlessly
This is a quality all-in-one canon product. I operate a business out of my home and this canon aio does everything I need and saves me money and time. Highly recommend this aio for your personal office use.
Rating: - Cannon scanner does not work
The technical service support need a lot to be desired. I had to change a toner cartridge and it took me three phone calls to get it right. The memory inside the cartridge had to erased out, and this was done by turning the power on and off at least 10 times. I never tried the scanner before until yesterday, and even after few phone calls I am not able to get it working. The technical service people need lot of training. I would not recommend this product to anyone
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