Synchronizes with most business software including Outlook, Palm, Windows Mobile, iPods, and many smartphones
Dimensions 9.2 x 8.1 x 2.8 inches; weight 4 pounds
Rating: - Great product
Bought this card scanner for my husband. He loves it. It is very easy to use and the card information is stored correctly.
Rating: - Terrible Tech Support
The product worked for three days and then stopped working. CardScan is one of these companies that asked not to return the product to the store but to contact their customer service if the product has a problem. I was on hold with customer service for 35 minutes before giving up. I wrote their tech support an email regarding the issue. Two days later I received a response asking me what scanner I had purchased and what color the light was showing (even though all this information was provided in the initial email). After sending this information again they determined that the unit I had purchased was defective and they would send me a new unit. The unit they sent me turned out to be refurbished. I was incredibly disappointed that it took so long for their tech support to respond and that they did not keep to their commitment an exchange the defective unit for a new unit. Considering I had spent close to $300 on a NEW unit and not refurbished one and the unit I purchased only worked for three days this was the least they should have done. This company does not stand by their product.
Rating: - awesome time saver
I purchased this in order to scan our CEO's business cards into a digital format. It worked great and I was able to export all the cards into Outlook. I had no problems with setup or using it. It recognizes most of the characters on the cards.
Only minor complaint, is their software constantly tells me to update my online preferences anytime I open the software.
Rating: - A must buy for any Personal Assistant!
Compact & efficient. I've pushed over 1,000 cards thru this puppy in the past few months and have had NO issues. It works well with Outlook - even if you are using multiple contacts folders. The only complaint I have is that the software should be a bit more intuitive when it comes to batch editing. ie - if you scan multiple cards for the same company and there are subsidiaries: Company Name, Inc. , Company Name LLC, Company Name Ltd, it would be incredibly helpful if you could select multiple cards from the scanned list and batch edit them. Auto populate - as in if it's already in the database would be a stellar expansion as well.
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